Help Center

Find answers to common questions, learn how to use Resumello's features, and get the most out of your career management platform.

Getting Started

Creating Your Account

Get set up with Resumello in minutes

1

Click "Get Started" on the homepage or "Sign Up" in the navigation

2

Enter your email address and create a secure password

3

Optionally sign up with Google for one-click registration

4

Complete the welcome tour to learn about key features

Uploading Your Resume

Let our AI extract your professional information

1

Navigate to "Upload Resume" from the dashboard or sidebar

2

Drag and drop your resume file or click to browse

3

Supported formats: PDF, DOCX, DOC (max 10MB)

4

Review the extracted data and make any corrections

Tip: Use a clean, well-formatted resume for best extraction results

Understanding the Dashboard

Your career command center

Skill Vault: View and manage your extracted skills

Job Intelligence: Track jobs and get AI-powered insights

Experience: See your work history at a glance

Skills: Browse all your professional skills

Education: View your educational background

Certifications: Manage professional certifications

Need a Refresher?

Replay the welcome tour anytime

You can replay the product tour at any time by clicking the "Replay Tour" button on your dashboard. The tour will guide you through all the main features of Resumello.

Career Profile

Managing Work Experience

Keep your job history up to date

Your work experience is automatically extracted from your resume. You can:

  • Edit job titles, companies, and dates
  • Add or modify achievements and responsibilities
  • Add new positions manually
  • Delete positions you don't want to include

Skills Management

Build your comprehensive skill inventory

Skills are categorized as Technical or Tool-based. For each skill you can:

  • Set proficiency levels (Beginner to Expert)
  • Add evidence from your work experience
  • Discover new skills through AI interviews
  • Add custom skills manually

AI Skill Discovery

Uncover skills you may have overlooked

Our AI-powered skill discovery interview:

  • Asks personalized questions based on your experience
  • Identifies skills from your achievements
  • Suggests skills you may have forgotten to list
  • Supports both text and voice input

Complete 8 questions to discover new skills for your profile.

Education & Certifications

Showcase your qualifications

Education: Add degrees, institutions, fields of study, and graduation dates.

Certifications: Add professional certifications with issuing organizations and expiration dates.

Both sections are important for ATS optimization and demonstrating your qualifications to employers.

Job Tracking

Adding Jobs to Track

Two ways to add jobs

From URL (Recommended):

  • Paste any job posting URL
  • AI extracts title, company, salary, location
  • Supports major job boards (LinkedIn, Indeed, Greenhouse, etc.)

Manual Entry:

  • Enter job details manually
  • Useful for jobs found offline or via referrals

Tracking Application Status

Stay organized throughout your job search

Track your applications through these stages:

Saved Applied Interviewing Offer Rejected Archived

AI Job Intelligence

Get insights before you apply

Company Research

AI analyzes company information including culture, values, and recent news to help you prepare.

Role Analysis

Understand key requirements, responsibilities, and how your skills match the position.

Interview Prep

Get suggested interview questions and talking points based on the job description.

Document Generation

Creating Tailored Resumes

Generate ATS-optimized resumes for each application

1

Go to a saved job and click "Create Resume"

2

Choose a template (Modern, Classic, etc.)

3

AI tailors your resume to the job description

4

Review, edit, and download as PDF

Each resume is optimized for ATS systems to improve your chances

Creating Cover Letters

AI-written cover letters personalized to each job

1

From a job detail page, click "Create Cover Letter"

2

AI analyzes the job and your experience

3

Review the generated letter and make edits

4

Download as PDF or copy the text

Tip: Always personalize the generated letter to add your unique voice

Managing Your Resume Library

All your generated documents in one place

Features:

  • View all generated resumes and cover letters
  • See which job each document was created for
  • Download documents as PDF anytime
  • Preview documents before downloading

Tips:

  • Create a new resume for each application for best results
  • Keep your career profile updated for accurate generation
  • Review AI content before sending to employers

Account & Billing

Profile Settings

Update your name, email, language, and timezone preferences.

Security

Change your password and enable two-factor authentication.

Subscription

View your plan, upgrade, or manage billing information.

Still Have Questions?

Check our FAQ for quick answers or contact our support team.