By accessing or using Resumello (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, you may not access or use the Service.
These Terms apply to all visitors, users, and others who access or use the Service. By using the Service, you represent that you are at least 18 years of age, or if you are under 18, that you have obtained parental or guardian consent to use the Service.
2. Description of Service
Resumello is an AI-powered career management platform that provides the following services:
Resume parsing and data extraction using artificial intelligence
Career profile management including work experience, skills, education, and certifications
AI-powered skill discovery through interactive interviews
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without prior notice.
3. Account Registration
To use certain features of the Service, you must create an account. When creating an account, you agree to:
Provide accurate, current, and complete information
Maintain and promptly update your account information
Keep your password secure and confidential
Notify us immediately of any unauthorized access to your account
Accept responsibility for all activities that occur under your account
You may not use another person's account without permission. We reserve the right to suspend or terminate accounts that violate these Terms.
4. Subscriptions and Billing
4.1 Subscription Plans
Resumello offers various subscription plans with different features and usage limits. The specific features and pricing for each plan are displayed on our pricing page and may be updated from time to time.
4.2 Billing
By subscribing to a paid plan, you authorize us to charge your payment method on a recurring basis. Subscription fees are billed in advance on a monthly or annual basis depending on your chosen plan.
4.3 Cancellation
You may cancel your subscription at any time through your account settings. Upon cancellation:
Your subscription will remain active until the end of the current billing period
You will not be charged for subsequent billing periods
No refunds will be provided for partial billing periods
4.4 Refunds
Except as required by law, all subscription fees are non-refundable. If you believe you have been charged in error, please contact our support team within 30 days of the charge.
4.5 Price Changes
We reserve the right to modify subscription prices at any time. Price changes will be communicated at least 30 days in advance and will apply to subsequent billing periods.
5. Acceptable Use Policy
You agree not to use the Service to:
Violate any applicable laws or regulations
Infringe upon the intellectual property rights of others
Upload or transmit malicious code, viruses, or harmful content
Engage in fraudulent activities or misrepresent your qualifications
Create false, misleading, or deceptive resumes or cover letters
Harass, abuse, or harm other users
Attempt to gain unauthorized access to the Service or its systems
Use automated means to scrape or collect data from the Service
Resell or redistribute the Service without authorization
Interfere with the proper functioning of the Service
6. User Content
6.1 Your Content
You retain ownership of all content you upload to the Service, including resumes, cover letters, work history, and other professional information ("User Content"). By uploading User Content, you grant us a limited license to use, process, and store this content solely for the purpose of providing the Service.
6.2 Content Accuracy
You are solely responsible for the accuracy of your User Content. You represent and warrant that:
All information you provide is truthful and accurate
You have the right to share any content you upload
Your content does not violate any third-party rights
6.3 Content Removal
You may delete your User Content at any time through your account settings. We may also remove content that violates these Terms or is otherwise objectionable.
7. Intellectual Property
The Service, including its original content (excluding User Content), features, and functionality, is owned by Resumello and is protected by copyright, trademark, and other intellectual property laws.
Our trademarks, service marks, and logos may not be used without our prior written consent. Nothing in these Terms grants you any right to use our trademarks, service marks, or logos.
8. AI-Generated Content
8.1 Nature of AI Services
Resumello uses artificial intelligence to generate suggestions, analyze documents, and create content. You understand and acknowledge that:
AI-generated content is created algorithmically and may contain errors or inaccuracies
You are responsible for reviewing and verifying all AI-generated content before use
AI suggestions are advisory in nature and do not guarantee job placement or interview success
8.2 Ownership of AI-Generated Content
Documents generated by our AI based on your User Content (such as tailored resumes and cover letters) are considered derivative works of your User Content. You own these generated documents and may use them as you see fit, subject to these Terms.
8.3 No Employment Guarantee
While we strive to help you present your qualifications effectively, we make no guarantee that using our Service will result in job interviews, offers, or employment. Career outcomes depend on many factors beyond our control.
9. Privacy
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our collection and use of your information as described in the Privacy Policy.
10. Disclaimers
Important: Please read these disclaimers carefully.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
Implied warranties of merchantability
Fitness for a particular purpose
Non-infringement
Accuracy or completeness of content
Uninterrupted or error-free operation
We do not warrant that the Service will meet your specific requirements or expectations, or that any errors will be corrected.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RESUMELLO AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:
Any indirect, incidental, special, consequential, or punitive damages
Loss of profits, revenue, data, or business opportunities
Damages arising from your use or inability to use the Service
Damages arising from reliance on AI-generated content
Damages resulting from unauthorized access to your account
Our total liability for any claims arising from your use of the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.
12. Indemnification
You agree to indemnify, defend, and hold harmless Resumello and its officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
Your violation of these Terms
Your User Content
Your use of the Service
Your violation of any third-party rights
13. Termination
13.1 Termination by You
You may terminate your account at any time by contacting our support team or using the account deletion feature in your settings. Upon termination, your right to use the Service will immediately cease.
13.2 Termination by Us
We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms.
13.3 Effect of Termination
Upon termination:
Your license to use the Service terminates immediately
We may delete your account and User Content
Provisions that by their nature should survive termination will survive
14. Modifications to Terms
We reserve the right to modify these Terms at any time. When we make changes, we will:
Update the "Last updated" date at the top of this page
Notify you of material changes via email or prominent notice on the Service
Give you an opportunity to review the changes before they take effect
Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in any court of competent jurisdiction.
16. Contact Information
If you have any questions about these Terms, please contact us: